TERMS AND CONDITIONS
The site https://www.tienda.getnuts.net is a virtual store of the Get Nuts brand, if you buy at https://www.tienda.getnuts.net you accept the following terms and conditions, please review carefully .
Payment methods
By means of a Credit or Debit Card through the secure platform of the National Bank of Costa Rica, customer data is confidential and is protected by the National Bank. VISA and Masterd Card brands are accepted.
In addition, the customer can make his purchase and also use the following payment methods. Sending your respective receipt to info@getnuts.com
Manual payments through: Electronic transfer, Cash on delivery, or Sinpe Móvil at 8387-6565 in the name of Juan Gabriel Jacobo Montero.
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For electronic transfers send the receipt to whatsapp: 7082-9774. Or to the email info@getnuts.com.
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Bank Accounts:
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Name: NUECES CONFITADAS SA - FROSTED NUTS SA
Legal ID: 3-101-287132
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BNCR colones: IBAN CR61015106110010002605
BAC colones: IBAN CR32010200009137702101
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For payment by credit or debit cards you can do it through Paypal, just send us a message to whatsapp 7082-9774 and we will send you the payment of Paypal (it is required to have an account or open one in the process).
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Shipping
The cost of shipping within the metropolitan area is 2,500 colones, with the purchase of 6,000 colones onwards, shipping is Free. The metropolitan area comprises only five kilometers around the central parks of Cartago, Heredia and Alajuela. The entire city of San José. Duration of delivery one day.
Outside the metropolitan area, it is sent to any part of Costa Rica through Correos de Costa Rica. The cost is 2,500 colones per kilogram of weight. Duration of delivery three days.
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Data privacy and security
When using the https://www.tienda.getnuts.net page, be sure to maintain the confidentiality and security of your data and your account password, in addition to restricting access to your computer to prevent possible unauthorized use of the same. The user of this website assumes responsibility for the activities that are generated with their account and password and for taking all measures to prevent theft of them.
If at any time the client believes that his account or data is being used by third parties, he must inform us by email ordenes@getnuts.com .
The data that the client provides through our website is information that will be kept in absolute confidentiality and which is requested to deliver orders, provide information about our products and to send commercial communications by email or by any other means of electronic communication. You can exercise your rights of rectification, cancellation and opposition either by email to the mail orders@getnuts.com .
Order cancellation policies
If the customer so wishes, he can cancel his order in a time no longer than one hour after having made the purchase. You must inform us of your decision by email ordenes@getnuts.com .
If you made the payment by credit or debit card, the money will be returned in the next 48 hours, applying a reduction of 10% for bank commissions and administration fee. For these purposes, you must request the refund directly with the bank that issued the card.
Return Policy
As our product is a perishable food, we do not accept product returns.
Warranty
All our products are fresh and freshly made, our greatest effort is to satisfy our customers, please if you are not satisfied with the product received, we invite you to write to us at info@getnuts.com and be able to change it.
Deliveries to collect
The customer at the time of purchase must provide their personal data such as full name, identification number, telephone number.
If the customer chooses to pick up at the plant or any GET NUTS location, they must present themselves personally with an identity card or valid identification document, and they must also present the credit / debit card with which the purchase was made.
Contraindications
All Get Nuts products are in contact with Peanuts and are allergens.